Sending Checkpoint Files Back to Support for Debugging

Sending checkpoint files back to Oasys Ltd Support for debugging

We hope that you won't experience crashes but, if you do, checkpoint files can help us to find and fix the problem as they answer the question "can you tell us what you did to make it crash?".

However environment variables, settings in your oa_pref file, and any "settings" files can all influence how D3PLOT runs; and we need these to replicate the status of the code when it crashed. So when you send us crash information please could you include as much of the following as possible:

• The checkpoint file(s) themselves.
• A copy of all your " oa_pref " files: in $OASYS, $HOME and $cwd. (See Appendix B for details)
• Any "settings" files ( d3plot nnn .set )
• Any environment variables that have been set (eg MENU_AUTO_CONFIRM , see The Following Environment Variables may be Used to Control the Behaviour of D3PLOT for a list of these)